Trust & Privacy
Family control is the direction. Plain-language boundaries, intentional sharing, and honest availability are how we explain it.
Mosaeli is designed for parents, guardians, and authorized adult caregivers, not independent child accounts. Record only what is useful, appropriate, and yours to provide. Respect the person’s preferences and your authority to manage information, especially through transitions to adulthood.
Family control describes the intended approach. It is not a claim that every invitation, permission, export, or deletion control is released.
You can read this website without signing in. The general Contact page does not submit or save your draft. Community Connect has a separate inquiry-submission service. The general Contact tool prepares email text on the page only. The separate Community Connect inquiry form submits information privately through Supabase and uses Resend for email processing, as disclosed on that form.
Website hosting may produce technical access logs. The site loads its existing fonts through Google Fonts, which receives the requests needed to serve them. If you choose to email us, your email provider and the receiving mailbox process that message.
The sign-in link opens the separate account experience. Check the save status in your account and review permissions before sharing. A sign-in page alone is not a guarantee of synchronization or recovery.
Use a unique password, check the site address, and avoid sharing credentials. Never send passwords, access codes, records, or sensitive child information to the public contact inbox.
Review connected invitations and permissions in the app’s Caregiver Access and Family collaboration pages. The intended experience is to make sharing deliberate, with a clear purpose and audience.
When you send a file or message yourself, the recipient and their systems may retain it. Changing future workspace access will not retrieve copies that have already left the product.
Do not assume a report, draft, or export has been sent or delivered. Confirm important information directly with the intended recipient.
For questions about access, correction, deletion, account safety, or privacy, contact admin@getmosaeli.com. Start with a brief description and no sensitive attachments. The appropriate verification and next steps depend on the request.
Retention periods, vendor arrangements, legal rights procedures, and service-wide security descriptions remain subject to operational and legal review. We do not claim HIPAA compliance, a security certification, or guaranteed protection.
A clear role in your family’s life
